We focus on enriching and nourishing the lives of millions all across Northern Europe, providing a wide range of services—food, facilities or property—to a diverse group of clients in 39 countries. We serve world champion sports stadiums, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. Everyday, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or property, our proprietary programs allow us to understand the wants and needs of our customers and clients.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations, inspiring retail solutions and workplace wellness initiatives. In any case, our innovations help create experiences that make an impact.
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 13,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.