Eric is the chairman, president and chief executive officer (CEO) of Aramark (NYSE: ARMK), a $15 billion global provider of food, facilities and uniform services.
Eric was named president and CEO in 2012 and chairman of the board in 2015. Since his appointment, Aramark has recorded consistent growth in sales, new business and adjusted net income and operating margins. He is also improving profitability by establishing a repeatable business model across the company.
He most recently led Aramark’s successful return to the New York Stock Exchange in December 2013.
Under Eric’s leadership, Aramark and its 270,000 employees are poised for sustainable growth through new business generation, geographic expansion and more efficient operations.
Prior to joining Aramark, Eric served as chairman and CEO of Pepsi Bottling Group (PBG), the world’s largest bottler of Pepsi-Cola. He was named CEO and elected to the PBG Board of Directors in 2006 and elevated to chairman in 2008.
He participated in the successful process of taking PBG public in 1999. Eric oversaw the acquisition of PBG by PepsiCo in 2010, which brought outstanding value to PBG shareholders, and then led the integration of the business within the corporation serving as CEO of PepsiCo’s Pepsi Beverages Company.
Throughout his career with Aramark, PBG and PepsiCo, Eric Foss has established a strong track record of generating profitable growth through integrated strategies and consistent execution that meets or exceeds financial commitments. He has led global teams to successfully build leading brands through a frontline-first mindset while achieving broad-based productivity gains.
Today he serves on the board of directors of Aramark, Cigna, Catalyst and the Kimmel Center for Performing Arts. Eric is also a member of the Business Roundtable and the Wall Street Journal CEO Council.
Eric earned a Bachelor of Science degree in Marketing from Ball State University and was honored with the Miller College of Business Award of Distinction in 2005.
Donal O'Brien is President of Aramark’s operations in Northern Europe. Aramark is one of the largest integrated services supplier of facilities management, food services and property. Donal has strengthened the organisation to become one of the largest US multinational companies, employing over 13,000 employees across Ireland, UK and EMEA. Prior to his role as President, Donal was CEO of Aramark Ireland and previously responsible for the development, operational leadership and the overall strategic direction of the Aramark Healthcare and Facilities Management business in Ireland and the UK as Chief Development Officer. Donal has over 17 years’ experience in the outsourcing industry. A native of Dublin, Ireland, Donal is a former graduate of the IMI.
Frank Gleeson joined Aramark as Managing Director of Ireland’s Food Service operations in 2013. A member of the advisory board of Aramark and a member of ELC (Executive Leadership Council) of Aramark Corp., Frank joined Aramark from Topaz Energy Group where he was Retail Director.
As Region Managing Director and Chief Operating Officer for Aramark, Frank is responsible for operations across Northern Europe. Prior to joining Topaz, Frank was Vice President Retail of Statoil Ireland, Operations Director of O’Brien’s Off License Group and Group Sales Manager for Xtravision plc. A graduate of the Irish Management Institute, Frank is a national council member of IBEC and former Chairman of Retail Ireland.
Tom joined Aramark in 2002 as financial accountant and in 2014, Thomas was appointed Chief Financial Officer. Since 2015, Tom’s remit has extended to Northern Europe encompassing Ireland, UK & Denmark.
Tom is also a steering committee member of Aramark’s Global Business Services team which has responsibility for developing Aramark’s financial and operating platform in Europe. Working closely with Region President Northern Europe - Donal O’Brien, Thomas is responsible for the development of Aramark’s overall financial and operational strategies in Northern Europe. Thomas has played a key role in Aramark’s acquisition strategy with particular focus on due diligence, financial integration and consolidation of acquired companies. Thomas qualified in practice as a chartered accountant in 2000 and is a Fellow of the Institute of Chartered Accountants Ireland.
Phillip joined Aramark in 2005 as CIO Ireland. Since joining his role has continually expended in scope with the more recent appointed to CIO & PMO Europe in 2013. In the early 90’s Phillip ran his own IT Services company in Germany later moving to Cork holding various BIS & PM positions within the retail & wholesale organisation Musgrave. He holds a Henley MBA. Phillip’s role is the leadership of the European ICT demands leveraging regional and enterprise scale to its best effect as well as leading large scale transformation projects.
Phillip is supported by Roy Kane supporting FM EMEA & IT Ireland and Catherine Wilson supporting IT UK, both of whom lead a team of ICT professionals.
Adrian is responsible for Northern Europe’s strategic and operational HR agenda incorporating Learning and Development, Shared Services and Payroll. Adrian reports to Northern European President, Donal O’Brien.
Adrian provides leadership and guidance to the Senior Executives in the business and Senior HR Team who in turn, are MD facing and each head up a business region or function.
David is an accomplished sales leader with more than 22 years of commercial experience in the facilities, food and wider services sector. He joined Aramark in 2010 from Cuisine de France, where he acted as Retail Director.
His experience spans both Irish enterprises and those with a European and global footprint. Within Aramark, he has focused his diverse sales team around a results orientation. In his current role, David has strategic oversight for all aspects of new business and our client retention strategies for the Northern Europe food, FM and off-shore business. His leadership provides strategic guidance and direction to the Business Development and Sales Support teams. David is a graduate of NUI in Maynooth and holds a Diploma in Business Management from the IMI.
Martina Donohoe, Quality and Safety Director is the person responsible for the implementation and operation of the organisations health and safety policy.
Aramark employ a team of health and safety professionals and each operation has a dedicated standards officer who provides support and advice in the areas of health and safety, food safety and quality.
Martina is responsible for health and safety holds a BSc. (Hons) in Environmental Health and H.Dip in Safety & Health at Work. All standards officers hold a qualification in safety and are trained risk assessors and manual handling instructors.
Deirdre Hayes, BSc, MRICS, MSCSI, is Managing Director of Aramark property and has over 20 years’ experience in asset and property management, letting and sales agency and valuations. She currently has responsibility for property team’s property management of over 29 million square feet and rent collection of €350 million.
Deirdre currently leads our management on the 12 million sq ft Irish life portfolio as well as other portfolios of assets with clients including Green Reit, Blackstone, Kennedy Wilson, and the Central Bank. Her role covers both property management and strategic asset management advice, and includes advising on redevelopment/ refurbishment opportunities, lease renewals, surrenders, lettings, rent reviews, service charge review service charge optimization, planned and preventative maintenance, dilapidations and space planning.
Deirdre is also a member of the British Council of Offices and has worked on a number of office developments providing “design for use” reviews in advance of planning and construction.
Aidan Bell joined Aramark in 2010 as Managing Director of the UK FM business. In 2014 Aramark combined all FM services throughout EMEA with Aidan as Managing Director and now have operations in 32 countries headquartered from the Centre of Excellence in Dublin.
Aidan is a qualified electrician, a Fellow of the Royal Institute of Chartered Surveyors and has an MBA from Henley Business School. With over 20 years’ experience in facilities management Aidan leads the team to deliver world class facilities to our clients helping them drive both employee engagement and productivity.
Louise has been working with Aramark Property for the past 2 years as Property Director with over 25 years’ experience in asset, estate and property management, development and negotiations. A qualified chartered surveyor with a broad, extensive background in every aspect of property development and management including acquisitions, disposals, lease agreements, lettings, rental negotiations, landlord and tenant negotiations, planning and project management; Louise is responsible for Aramark’s property team’s property management of more than 29 million square feet and rent collection of €350 million.
Louise leads Aramark’s management of the 12 million sq ft Irish Life portfolio as well as other portfolio of assets with clients including Green Reit, Blackstone, Kennedy Wilson and the Central Bank. Her role spans across property and asset management and advice, including redevelopment, refurbishment opportunities, lease renewals and reviews, surrenders, lettings, service charge analysis, review and optimization, planned and preventative maintenance, dilapidations, space optimization and space planning.
As part of a major growth plan, Carolyn is the newest member to join Aramark’s leadership team, as Marketing Director for Northern Europe. With 30 years of diverse industry experience, Carolyn joins Aramark to lead a new consumer centric strategy to deliver a targeted growth plan across Northern Europe. Carolyn will be responsible for creating market leading strategies that are robust, commercially viable and salient to the client and customer.
“I’m delighted to have joined Aramark as the Marketing Director for Northern Europe.” Carolyn said. “I join a dedicated and highly motivated team and together we will build marketing and culinary solutions that will really make a difference, driving change and innovation across Northern Europe. Marketing has always been my life, to me, it’s all about winning hearts and minds and creating experiences that engage and inspire. The measure of any success is the results. I believe if the customer is the priority in a service business, the results will always be good. People are our product.
“I’m focusing on improving the customer experience, translating insights into action, constructing integrated engagement platforms, creating and activating strategic brand relationships, measuring operational performances and constantly looking for new opportunities to develop, grow and move the business forward.”
Prior to joining Aramark in November 2016, Hails successfully ran her own marketing and design company called Thinkspace Partnership and has a strong background in strategic leadership, proposition and brand development, consumer insight and managing food and hospitality business at the very highest level.
“Getting into the mind of the consumer is my main goal in every project we commit to.” Carolyn said. “It allows us to refine and improve every aspect of the business, from customer targeting, to observing and monitoring trends, and identifying rebranding and development opportunities.”